Virtual Healthcare Access in Yukon

Tuesday, 24 March 2020 14:15

The Government of Yukon and the Yukon Medical Association have worked closely together over the past few days to quickly set up new options for virtual care.

All Yukoners now have the option to have their regular doctor's appointment by phone or virtual health, using the doxy.me platform. This action is in response to COVID-19 and supports Yukoners while social distancing.

Yukoners can find the virtual health link to their doctor at yukon.ca/covid-19. Patients can also connect with their doctor by phone if they prefer, or as a back up in the event of internet outages. These new options will ensure that Yukoners experience minimal disruption to their ongoing health care while the territory manages the COVID-19 situation.

Patients should book appointments as they usually do and determine the best option for their specific needs with their physician's office.

Minister of Health and Social Services Pauline Frost said in a statement, "As we all practice social distancing and work to prevent the spread of COVID-19, it is important that Yukoners still receive the care they need. Thank you to all our dedicated and caring physicians who are committed to ensuring that Yukoners get the medical care they need. This new tool will help ensure that patients, physicians and medical staff stay safe and healthy."

Yukon.ca/covid-19 has all the information Yukoners need to use doxy.me.

Doxy.me is a simple and secure telemedicine solution.

If you plan to see your doctor via virtual health, click on their link at the time of your appointment and you will be placed in their virtual waiting room.

Patients should expect to receive phone calls from "blocked numbers" when their physician is calling them.

The Yukon Medical Association represents Yukon physicians.

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